Comcast: Unlimited Doesn’t Mean Unlimited
Consumerist reader Peter, who pays for top-tier Internet service from Comcast, recently found that Comcast’s definition of unlimited doesn’t really mean unlimited. Comcast is infamous for cutting off subscribers who download too much, and Peter received a notice warning him of such.
The infuriating part begins when Peter is told that an unlimited account is not entitled to download an unlimited amount of data, it is just entitled to download a limited a mount of data faster. What’s worse, Comcast cuts off customers who download too much while and at the same time refusing to inform them of what their bandwidth cap is or how much of it they have consumed. When was the last time your mobile carrier fined you for going over your minutes, but refused to tell you how many minutes were included in your plan?
Link via Ross McKillop.